Elliott Enterprise benefits from the Proliner and Factory Software
Elliott Enterprise, located in Blountville, USA, creates beautiful custom countertops, showers, and intricate 3D designs for homes and businesses. They have been active in the stone industry for 22 years.
Matt Elliott, owner of Elliott Enterprise, shared his decision to invest in the Proliner and the Factory Software, and how it has impacted their business.
Before Using the Proliner
Before adopting the Proliner, our templating process was entirely manual. We relied on physical templates made from cardboard or wooden strips, which often resulted in time-consuming and error-prone workflows. One of the biggest challenges was ensuring accuracy—manual measurements were prone to mistakes, leading to costly remakes and project delays.
We decided to invest in the Proliner to improve both accuracy and efficiency. We researched various measuring devices, but none of them offered vein matching software, and many required recurring monthly or yearly software update fees. The need for precise measurements and the desire to reduce decision-making during production were the main factors behind our choice to go with the Proliner and Factory Software.
Experience with the Proliner
The Proliner has completely transformed our templating process. Its digital measuring capabilities have streamlined our workflow, making it faster and significantly more accurate. One of the most valuable features is the Factory Software, which allows us to clean up files directly on our desktop. The plane offset feature is a game-changer when measuring surfaces on different planes. It accounts for material thickness and shows an accurate 3D plane intersection, enabling us to measure countertops and full backsplashes at the same time.
Once we have accurate dimensions for all components, we use the match software to align veining and maximize slab yield. The software generates a DXF file of each slab with perfectly placed and labeled pieces.
Compared to other digital templating systems we considered, the Proliner stands out for its ease of use and reliability. Integrating it into our workflow was straightforward, with minimal training required. We completed an online training seminar for the measuring process and an additional seminar for the Factory Software. Employee adoption went smoothly, and the learning curve was very manageable. We’ve received continuous training and support from Prodim USA throughout the process.
Since implementing the Proliner, we’ve seen major improvements in accuracy and efficiency. We experience fewer remakes and a smoother workflow through fabrication and installation—greatly enhancing both customer satisfaction and profitability.
Business Impact
The Proliner has had a significant impact on our turnaround times and overall productivity. We’ve seen a notable reduction in both errors and material waste, which has directly improved our bottom line. For example, our material waste has decreased by approximately 20%, resulting in substantial cost savings.
We handle a large number of vertical applications each year, and now we can accurately measure and fabricate all pieces at once, with zero onsite modifications. The benefits are numerous:
- Fewer trips to the jobsite for measurement and installation teams
- Ability to nest panels from different planes in the same slab
- Complete fabrication in a single phase, eliminating the need for multiple setups
- Reduced breakage/scratching from storing pieces for later phases
- Fewer communication errors about which pieces come from which slabs
All design decisions are made in the programming office using the Factory Software. At the saw, our main concern is simply ensuring we grab the correct slab number.
The Proliner has given us a clear competitive edge, enabling faster delivery times and the ability to take on more complex projects. Our clients appreciate the precision and quality, which helps us stand out in the market.
Customer Satisfaction & Final Thoughts
We’ve been extremely pleased with the results achieved using the Proliner and Factory Software. The accuracy and quality of our installations have brought in excellent feedback and a strong base of repeat customers.
To any fabricator considering investing in a Proliner, I would say it’s a game-changer. I highly recommend also purchasing the Factory Software. As a former hand shop, we were skeptical about accurately cutting and measuring across multiple planes—but we were proven wrong. The investment has paid off in accuracy, efficiency, and overall business growth.
We’ve completed numerous kitchens with full backsplashes and waterfall returns—all without any onsite modifications. We’ve also completed around a dozen showers where all panels were measured at once and fit perfectly! The precision of the Proliner and Factory Software ensured flawless execution, and our clients are thrilled with the speed and quality of our installations.
I wholeheartedly recommend the Proliner to others in the stone industry. Its ease of use, accuracy, and impact on business make it an invaluable tool for any fabricator.